Retail IncPlayer support

A little help for your high street

Let’s get you
back to business.

Have a question, found a bug, or have an idea for Retail Inc? Get in touch with the developer.

Contact support

For gameplay questions, technical issues, and feedback.

Email support

Opens your email app. You can also copy the address above into your preferred email service.

Common questions

Can I play offline?

Yes. Retail Inc is a single-player game that can be played offline. You do not need to create an account.

How do I continue my game?

Your progress autosaves. Return to the title screen and use the resume option to continue an existing run.

What should I do if the game crashes?

Reopen the game and try resuming your run. If it happens again, email the details listed below. Avoid deleting the app while we investigate, as this can remove locally saved progress.

Are there adverts or in-app purchases?

No. Retail Inc has no adverts or in-app purchases.

Can I suggest a feature?

Absolutely. Email your idea and tell us how it would improve your experience running a retail company.

Reporting a problem

A few details go a long way.

Include what you can in your email. Screenshots are useful, especially if a message appears on screen.

  1. Your device and game version.
    Include your iPhone model, iOS version, and Retail Inc version.
  2. What you were doing.
    Tell us the in-game week, which screen you were on, and the action you took.
  3. What happened next.
    Describe what you expected, what actually happened, and whether it happens every time.